Privacy Policy

1. Introduction

Welcome to Eve Holding, Inc.!

Eve Holding, Inc. (“us”, “we”, or “our”) operates (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve Service. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service.

2. Definitions


They are small files stored on your device (computer or mobile device) to provide specific functionalities.

Data Controller

A natural or legal person who (either alone or jointly or in common with other persons) determines the purposes and means of the processing of personal data. In the context of this Privacy Policy and our Service, we act as Data Controller of your personal data.

Data Processors (Or Service Providers)

Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.I

Data Subject

It is the natural person to whom the Personal Data being processed refers to.

Personal Data

Any information relating to an identified or identifiable natural person.


Any operation which is performed on Personal Data, such as collection, recording, structuring, storage, disclosure, erasure, or destruction.

Usage Data

Data collected automatically either generated using the Service or from the Service infrastructure itself (for example, the duration of a page visit).


The individual using our Service (“you”). The User corresponds to the Data Subject, as defined above.


The website operated by Eve Holding, Inc.

3. Types of Data Collected

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain Personal Data that can be used to contact or identify you, which may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, Country, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data (as detailed below)

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link that accompanies each communication, or by contacting us through the channels indicated in this Privacy Policy.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device.

This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Cookies Data

We may cookies and similar tracking technologies to ensure that the Service is operating according to the best standard of performance expected by you. The collected cookies will not be used for purposes other than those expressly provided for in this Privacy Policy.
Examples of Cookies we may use:

Session Cookies: We may use Session Cookies to operate our Service. Session Cookies are stored in temporary memory while the User is browsing a website.

Preference Cookies: We may use Preference Cookies to remember your preferences and various settings. Preference Cookies can help enhance user interaction by providing a more personalized and tailored experience.

Security Cookies: We may use Security Cookies for security purposes, such as protection against unauthorized access or malicious activity.

Advertising Cookies: Advertising Cookies may be used to serve you with advertisements that may be relevant to you and your interests.

Analytics Cookies: We may use third-party Service Providers to monitor and analyze how you use and interact with our Service. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content and improve our Service.
If you want to know which cookies are installed on your device, or if you want to delete or restrict them, you can use your browser settings to do so. You will find more explanations on how to proceed by clicking on the links below. For information related to other browsers, please visit the browser developer’s website.

  • Firefox
  • Chrome
  • Safari
  • Microsoft Edge

Remember that the use of cookies allows us to offer you a better experience. If you block cookies on our Service, we cannot guarantee the correct functioning of all the functionalities, and you may not be able to access certain areas of our website. In addition, certain functions and pages may not work properly.

Other Data

During your interaction with us, it may be necessary to collect other categories of Personal Data. If this occurs, we will always promptly provide you with clear information on the necessity and use of the Personal Data in question.

4. Use of Data

Eve Holding, Inc. uses the collected data for various purposes, such as:

  • to provide and maintain our Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose to do so;
  • to provide customer support;
  • to gather analysis or valuable information so that we can improve our Service;
  • to monitor the usage of our Service;
  • to detect, prevent and address technical issues;
  • to fulfil any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and
  • to provide you with news, special offers, and general information in connection with our Service.

5. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.

6. Transfer of Data

We may employ third-party Service Providers to facilitate our Service, provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Eve Holding, Inc. will take all the steps reasonably necessary to ensure that your data is processed securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Data.

7. Disclosure of Data

We operate jointly with various companies and organizations to provide our services. Therefore, it is possible that Personal Data may be shared with our partners and, to comply with legal requirements, also with public entities and competent authorities. Some situations that may require the sharing of personal data include:

Our suppliers and partners

We have several suppliers and partners that we need to engage to enable our operation. Hence, we may share collected data with these partners to the extent that such information is necessary for the provision of their respective services. We always carefully assess our suppliers and require contractual obligations regarding information security and protection of personal data, with the aim of minimizing risks.

Companies within the same economic group

The collected data may be shared with companies that are part of our economic group and/or corporate structure, provided that such sharing is necessary for the operation, maintenance, and/or improvement of our services. In this context, any company that accesses the data must adopt at least the same levels of security that we use and guarantee.

Public authorities

If we are subject to any legal or regulatory obligation that requires the provision of personal data to an authority, we are obliged to do so.

8. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Data protection laws guarantee several rights to Data Subjects. If any of these laws are applicable to your relationship with us or the Service, we will receive, analyze, and respond to your request within the applicable limits.

In certain circumstances, you have the following data protection rights:

  • the right to access, update or to delete the information we have on you;
  • the right to have your information rectified if that information is inaccurate or incomplete;
  • the right to object to our processing of your Personal Data;
  • the right to be provided with a copy of your Personal Data in a structured and commonly used format (right to portability);
  • the right to withdraw your consent at any time where we rely on your consent to process your personal information;
  • the right to request the erasure of your Personal Data.

For your security, whenever you make a request to exercise your rights, we may ask for additional information and/or documents to verify your identity, in order to prevent fraud. We do this to ensure the security and privacy of everyone and to prevent the disclosure of Personal Data to unauthorized individuals.

If you wish to exercise any of your rights or have any questions on the matter, please email us at [email protected]

10. Your Data Protection Rights under the California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

  • users can visit our site anonymously;
  • our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;
  • users will be notified of any privacy policy changes on our Privacy Policy Page; and
  • users can change their personal information by emailing us at [email protected].

Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track plant cookies or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

11. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

  • The categories of personal information we have collected about you.
  • The categories of sources from which we collect your personal information.
  • The business or commercial purpose for collecting or selling your personal information.
  • The categories of third parties with whom we share personal information.
  • The specific pieces of personal information we have collected about you.
  • A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
  • A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

  • To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
  • To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers. Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your requests by email: [email protected].

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

12. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and will update the “effective date” at the top of this Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected].